About our support plans.

Extraordinarily good customer support is probably why you choose us in the first place. And, we can’t thank you enough for making that choice. We take great pride in the passion, professionalism, and personality our team shares with you when you need support.

As we add new features and services for you, and as you add new third-party applications and software, it’s important that we let you know what’s included in our solutions support and what’s not. This statement of support is not intended as, and does not constitute, a binding agreement and is merely intended to specify some of the proposed guidelines of our support levels and is subject to change at any time without notice.

As always, if you have questions or need support you can call, chat and write to us and we will be there to help 24 hours a day, seven days a week, 365/366 days a year.


Examples of most common tasks that are included in all our Support Plans.

“You ask and we answer” support model

Access to our technical experts support team

General troubleshooting help with our solutions

Technical and general assistance and guidance

Technical help implementing digital best practices

Help integrating digital web solutions in your business


Not included

Examples of some tasks that are not included in our Support Plans tyer. If you think you need some of these or any other custom solutions for your projects, get in touch with us so we can evaluate your personal request.

Personal custom designs

Third-party solutions support

Personal website code development

Technical and general “internet training”

Personal copywriting and content editing

Mandatory bug fixing and feature requests

Other “personal” development custom tasks

If you need customized solutions for your project, get in touch with us so we can evaluate your personal request.

Got questions?

No problem. We’d love to hear from you.

We’re available from 9am to 6pm (UTC+0), Monday to Friday.