Support plans.
Don’t have the time neither the technical knowledge? No problem.
Choose one of our support plans so we can start co-working with you right away and help you with your projects. You can also request us one free consultation call if you wish to speak to a member of our tech team and let our techies prove themselves.
Starter
With our Starter Support Plan, you can reach our technical support team anytime and anywhere and access other technical and informative documentation. Suitable for business owners that want to start improving their presence in the online digital world.
✓ Technical support for unlimited projects
✓ Email and WhatsApp messaging support
✓ Access to our technical experts support team
✓ Non-prioritized responses, usually guaranteed in one day
Professional
Professional Support Plan gives you the added benefits of expedited support so you can meet your project critical deadlines with faster priority response times. Suitable for business owners and agencies that need dedicated support, regular consulting advices and consistent website reviews.
All the benefits of Starter Support plus:
✓ Free phone calls direct support line
✓ Weekends and holidays available support
✓ Prioritized responses with best-effort answer time
✓ Access to a dedicated technical account manager
✓ Reviews and checkup of your websites and related services
✓ Business reviews with regular proactive account monitoring
About our plans.
Our Technical Support Plans covers how to’s, you ask, and we answer questions about general web services, best digital practices to help your business to be successful, and troubleshooting with our and external partners solutions.
If you don’t need all Professional Support Plan features, but would like to have some of them, we can offer an alternative proposal. Feel free to read more about our support or get in touch with us for more information.
Last but not least, we rounded up the top questions & answers we get and listed them for easy reference. If you can’t find what you’re looking for, reach us out and a team member will be happy to lend a hand. You can also request us one free call if you wish to speak to a member of our tech team and let our techies prove themselves.
Our Technical Support Plans cover “how to” questions about general web services and available solutions “you ask, we answer”, best practices to help you successfully integrate digital web solutions in your business, troubleshooting with our and external partners solutions. If you don’t need all Professional Support Plan features, but would like to have some of them, we can offer an alternative proposal to include services like emergent issues (work in out-of-office hours), screen-sharing assistence, remote assistance, business reviews and other. For more information, just Get In Touch With Us.
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Let's Improve Your Website?
✓ No payment required
✓ No software to install