We don’t provide trials since every solution requires planning, developing and customizations that requires time and effort from our team. However, you have a 15-day period for testing your solutions and ask for a refund if you don’t like them. We will be just sad about that.
The majority of our webservers are located in Portugal. We also work with Amazon AWS, Google Cloud, CloudFlare and other providers, which means your website can be delivered across a CDN global network. In other words, even if you have a web visitor from a very far away country, the speed will be as fast as if the visitor was in Portugal.
The short answer is yes. The current layout of your website will look different, but it will likely look better. Our solutions have predefined, customizable, responsive and optimized visuals so you don’t have to worry about anything beyond the content. Just choose the layout you want to use and customize it freely. You can also have built-in blocks of multiple layouts merged into one, obtaining a single mixture of layouts.
It’s not surprising that your website audience will really love you if you can provide with the information they are looking for in a faster and smarter way. It is crucial that your website meets the expectations of your visitors. Having a fast and responsive website will help your audience to get solutions and answer their queries quickly. Yes, your visitors can totally skip your website if it takes longer to load. Even a second of slowness would make you lose the potential visitors and buyers. So, a slow loading website can lead to the decrease in the revenue of your website and no value for your high-quality content as well.
Yes, most likely! We’re happy to migrate your website so you can compare it with your previous one. Your website comes with more than just great speed: speed, usability, great user experience and conversion are our main features.
Upon request, we can integrate Google Analytics service on your new website, where you can see a wide range of statistics about your website including number of visits, pageviews, the amount of time people are spending on your website and many other interesting metrics.
Absolutely! We know how painful it can be to move between providers, and that’s why we help our customers migrate their websites. The migration time may vary based on the complexity and size of your website, and depending on how good (or bad) your previous host is.
Yes, we can build online stores from scratch or optimize your existing one to get more leads and sales. You’ll be able to easily manage just about any aspect of eCommerce store you can dream up, no hassle included.
No, our solutions include our fully-managed hosting service which will ensure your website remains available at all times. Your days of worrying about hosting your website(s) are over. All our websites are hosted for you on our optimized infrastructure.
If you’re part of a nonprofit organization looking to have a new website, let us know. Provide us with some information about your organization, and we’ll see what we can do to set you up with a discount code and help you accomplish your goals.
In order for your website to be seen online, you will need web hosting. You will need a hosting plan to store your website’s files (info, images, text, and other content that makes up your site) so your website can publicly be seen on the internet.
A domain is a network connection address that identifies the owner of that address. It can be registered by individuals or companies, and these may have exclusive use during a specific period of time. Individuals and/ or companies have the option to renew their registration before their contract expires.
To guarantee the quality of our services, we don’t work with external servers off our network. In cases like this, you should contact us to import all your content to our solutions and you can cancel the hosting service later.
Most Internet service providers offer you a subdomain of your own domain. Most of the time, its appearance, besides explaining a little bit about yourself or your page, can be problematic to visitors due to advertising. They also don’t even reflect the original nature of your business or project. Therefore, it is essential to register a domain for marketing purposes, as well as having your own identity on the web.
We believe you have better things to do than worrying about technical issues and general technical questions. Our managed solutions lets you quickly get websites and other solutions up and running, for yourself or your clients, while you concentrate on what’s important for your business. Let us handle all the technical headaches while you focus on what’s really important for you: your business.
Unlike others, we first started creating and developing solutions for internal use only and for some academic projects and friends. We created our own digital online stores and only after some years we decided to open our doors to other clients, agencies and resellers. We do not sell anything we don’t use internally. If it’s good for us, it’s good for you and if it’s bad, we don’t sell it. We’re always improving our solutions, building on the feedback we receive from our customers and friends with regular releases, and continual optimization throughout each year. Have feedback to us? Please let us know.
All our solutions include the web hosting so you have nothing to worry about. But, anyway, here’s a few general tips: for small blogs and personal sites, shared hosting plans can be a good fit. For small businesses, VPS’s or cloud hosting plans are a popular choice that provides plenty of website space and scalable power. If you are looking to power a traffic-heavy site or eCommerce store, cloud hosting or dedicated servers provides the speed and resources needed to perform at an advanced level.
To give you an idea of what an amateur website and a professional website is, think of an amateur video and a professional video. Do you get the point? An amateur video is profoundly experimental: you have zooms once, twice, thrice, a panoramic view, another zoom, afterwards a fade out, another zoom and half dozen sloppy skills that instead of enticing us just tire, saturate and irritate us. The amateur web pages are pretty much like this, with the aggravating that you are paying for it and they jeopardize your own business.
Professionals do it differently simply because they have the know-how. They can save the special effects for those truly special moments and know when to tone down, so they can highlight the content of the pages. Besides knowing how to program, having a couple of “interesting programs” or even knowing how to write or having nice ideas: you need to know how to communicate online.
Our focus is always in adapting the website to the client, keeping in mind what the client desires customizing the design to the client business your true needs, we would never ask a client to adapt to his/her new website.
A content delivery network (or CDN) is a network of servers that serves up your website from different locations based on the user’s location. For example, let’s say you’re not using a CDN and your website is hosted in Portugal. When someone from, say, Spain, visits your website, they have to retrieve all your website content from your server in Portugal. The long distance between the two locations clearly takes longer than if someone from Portugal loads your website that’s hosted in Portugal. A CDN, on the other hand, serves your website from a bunch of different servers based around the world. The idea is that users will hit the server closest to them and not sacrifice load time, since there’s a smaller distance between them and the server. With a CDN, that same person from Spain will now hit a datacenter in Spain, instead of Portugal. Using a CDN will definitely increase the speed of your website for users throughout the world.
SSL stands for Secure Sockets Layer, a method used to protect and encrypt sensitive information such as credit card data, usernames, passwords, and other sensitive data sent over the Internet. The webpages protected by SSL are identified with the HTTPS protocol.
Yes, we sure do. Security is one of our top priorities so every website includes a SSL certificate to make sure your website is bullet-proof and Google S.E.O. friendly. You can check if your actual website have a valid SSL certificate with the tools mentioned on our webpage “Test Your Website” – in the footer.
Any person or company doing business online must have a SSL certificate on their website. Certificates are generally used on online stores, however they can also be used on any website that exchanges sensitive information, such as: credit card payments, user authentication with login and password, viewing or sending emails, financial data, online chats, etc.
Our very architecture is expressly designed to maximize security and performance. This includes intrusion prevention, continuous scanning and monitoring for malware, distributed denial of service (DDoS) protection, and much more. In addition, your website is completely backed up on a daily basis, so you know that all of your data is secure.
At any time if you reach the contact limit, you can either have our system automatically upgrade your plan so you do not have to worry about interruptions, or you can be informed about this and you will have the option to upgrade your plan manually.
Everyone knows that for something to be cheap, something else is missing, usually: quality. With low cost solutions, buying process requires more effort, the final product has lite or no differentiation (i.e. everyone have the same), there are hidden fees, the product is incomplete (you need to pay for the extras), there is lack of support and many other things. These things just need to be paid so you don’t end up buying a final product with lack of quality.
We will share some performance reports generated from external tools so you can compare your website’s performance before and after the project is completed. With that said, you can also check your website with the external tools provided in our webpage “Test your Website”, in the footer, at anytime.
We know how it is being very busy and we also know 8h a day is not enough for business owners to complete everything they need to accomplish. To fix this, we can manage your entire website, your web content, your newsletters, your web security issues, your email configuration, etc. So, you won’t have anything to worry about. No excuses for not having a good web digital presence.
We live in Portugal and we’re a team of digital IT nomads. This means that we work from any location we want, since we usually only need a laptop with internet connection and a mobile phone. Typically, we work from libraries, coffee shops, home and sometimes even at the beach. So officially speaking, we don’t have a old school fixed office location.
The time it takes for your website to appear on page 1 of Google depends on a number of factors. It depends on the search phrase people are using to find your website and the number of other websites that are also available for those search phrases. Nobody can truly say how long it will take for your website to appear at the top of search engine results pages, however there are a number of factors that can improve your chances. Creating unique and interesting content on a regular basis for your website is also critical to increase your visibility amongst search engines. Launching your website and then forgetting about it is a surefire way to get lost amongst the noise.
Without renting office space and the taxes that go along with it, we can keep our prices lower and give more benefits to our clients and team. We are available anytime to our clients through email, ticket system, internal chat, mobile phone and social media. If you want to learn more about this digital nomad concept (digital nomadism), you can find more information across the internet or contact us anytime.
The most precious asset in any service is the customer data, so we take our backup service quite seriously. For this reason, we have several mechanisms that guarantee the integrity of our customers data. In terms of servers we offer RAID1, RAID5, RAID6, RAID10 disks that provide security assurance and availability of our customer’s data. We also offer a secondary backup disks to replicate the main disk data, which allows to start with those disks in the event of failure of the primary disk. And last but not least, we provide a central backup service that stores customer data outside the main server.
Yes, sure. We like to be flexible and responsive to your needs, and also like to deliver what we promise within the timeframes and budgets we have allowed. If you ask us to add new custom features to your website we will most likely first ask: why? If we all agree that your new request will help you achieve you goals then we will be more than happy to oblige.
Whether you are just getting started or you just need some help, you can contact our Support Team. Our team is available 24/7 and ready to help you with your questions or concerns. If you’re looking for a more personalized support experience the Premium Support Plan is available where you will be assigned an account representative.
We’d love it if you did! You can either make the move yourself, or avoid the hassle by letting our team move your website. To start your website migration, simply get in touch with us so we can follow-up the process with you.
We offer 24/7 support. Because we are built around a 100% remote work environment, we have staff working from here in Portugal and across the globe.
We let our customers speak for themselves. Our team’s highest priority has always been to make customers happy.
We have a white-label partnership program. We partner with design agencies, marketing firms and freelancers by offering a simple and effective white-label solution. If you have clients or customers who need ongoing website edits, performance enhancements, additional security or any kind of regular maintenance, we’ll step in as your background technical partner.
There are a few reasons for this: Sometimes updates are released with bugs. Updating less frequently allows the developers to get rid of these bugs before we add them to your website.
Batching more updates together means an easier manual review. That in turn means a lower probability that something bad will happen or break your website.
We’ll be doing all these updates on the weekend when most websites receive less traffic. That means a safer environment and minimal issues for your visitors.
We always make an exception for more major updates. When major updates come out for this, we’ll make the updates far more slowly to ensure that your website remains running smoothly without any hiccups.
These cases are always extremely subjective. We and everybody knows that freelancers often offer much lower prices. It is in our best interest to offer you a high-quality service. Besides doing it because we love to do it and it is our true passion, we also do it thinking about the future and the potential new businesses. That said, the decision is always on your hands – do you want a long-term partner that offers you quality, rigor and security, which will provide you greater future gains or a low-cost short-term partner that delivers poor results?