Customer Support


Our team is standing by, ready to help. We really care about our customer satisfaction and guarantee a response to all messages within 24 hours on weekdays (a bit longer over weekend).


General Information
info @ egicloud .com

Technical Support
support @ egicloud .com

Technical Sales
sales @ egicloud .com

Customer Support Team
+351 963 695 401

Mailbox – Carnaxide
Apartado 1003
BEC Carnaxide
2791-701 Carnaxide
Portugal

Contact Us


Whether you’ve hit a wall trying to do it yourself, or you’re looking for a specialist from our team, we can help you and we’d love to hear from you. Don’t be shy and feel free to reach out to us using the contact information included here. You can ask about our products and services, pricing, implementation, or anything else.

Due to timezone differences, you may get very quick responses when we are available; our timezone is: UTC+0 and we are available from Monday – Friday, 9am to 6pm.


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Este formulário de contacto está disponível apenas para utilizadores com sessão iniciada.

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Web Designer / Content Editor / Content CreationAffiliate Marketing Account ManagerAccount Manager / SalesPPC / Paid Search AnalystSocial Media ManagerTechnical SupportContent WriterTranslationOther

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What is general abuse?

Any violations of the Terms of Service Agreement—or general malicious behavior that does not fall into the categories of phishing, malware, trademark or DMCA abuse—is considered general abuse by us.

This form provides an easy way for victims or reports of general abuse to notify us about these abuses that may be propagated by our customers.

In submitting a complaint, please include as much information as is possible in the general abuse form. This can include URLs, documentation, etc. The more information provided about the issue, the quicker our specialists can assist in resolving the complaint.

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